GitHub 562

Faqs

FAQ sections for product pages, launches, and documentation support content.

FAQs 1

Frequently asked questions

Everything you need to know about our product. Can't find the answer you're looking for? Reach out to our support team.

Sign up for an account, choose a plan that fits your needs, and follow our quick-start guide. You can be up and running in under five minutes.
Yes. You can switch plans whenever you like. Changes take effect at the start of your next billing cycle and any unused credit is prorated.
We accept all major credit cards, PayPal, and bank transfers for annual plans. Enterprise customers can also pay by invoice.
Every new account comes with a 14-day free trial with full access to all features. No credit card required to start.

FAQs 2

Questions & answers

Find quick answers to the questions we hear most from teams evaluating the product.

There is no limit on team size for paid plans. Free plans support up to five members with full access to core features.
Yes. Every paid plan includes a guided onboarding session with our customer success team to help you hit the ground running.
We offer native integrations with popular tools like Slack, GitHub, Linear, and Figma. Custom integrations are available via our REST API.
You will be downgraded to the free plan automatically. No charges are made unless you explicitly choose to upgrade.

FAQs 3

Support

Common questions about billing and accounts

We have compiled answers to the questions our support team receives most frequently.

Navigate to Settings, then Billing, and update your payment method or billing address. Changes take effect immediately.
We offer a 30-day money-back guarantee. If you cancel within the first 30 days, we will refund your payment in full.
Yes. Qualified nonprofit organizations receive 50% off any paid plan. Contact our sales team with proof of nonprofit status.
Usage is measured in compute seconds and API calls. You can track consumption in real-time from your dashboard.

FAQs 4

Frequently asked questions

Absolutely. We use end-to-end encryption, SOC 2 Type II compliance, and regular third-party security audits to keep your data safe.
Yes. You can export all of your data at any time in standard formats like CSV and JSON. There is no lock-in.
Paid plans include a 99.9% uptime SLA. Enterprise plans can negotiate higher guarantees with dedicated support.
We ship updates weekly and publish a detailed changelog so you always know what is new.